Pubali Bank PLC hosted its highly anticipated “Managers’ Conference-2025” yesterday at the bank’s head office in Dhaka. The event brought together senior managers from across the country to discuss the bank’s future strategies, customer service improvements, and technology-driven growth.
According to a press release, Mohammad Ali, Managing Director and CEO of Pubali Bank PLC, attended the conference as the chief guest. In his keynote speech, he urged managers to take a more active role in driving the bank’s ongoing progress, enhancing customer service, and expanding technology-based banking solutions.
He stated, “Pubali Bank is a symbol of trust and confidence in the country’s financial sector. Every branch must work together to make customer service easier, faster, and more modern.”
Ali further emphasised the importance of teamwork in extending the bank’s 66-year success story. He highlighted that integrating modern technology at every branch is key to improving the customer experience and maintaining the bank’s position as a market leader.
Other notable attendees included Mohammad Abdul Mannan, General Manager of the Treasury Division; Abu Laich Md Samsujjaman, Regional Manager and General Manager of Dhaka Central Region; AKM Abdur Raqib, Regional Manager and General Manager of Dhaka North Region; and Md Rafiqul Islam, Regional Manager and Deputy General Manager of Dhaka South Region.
| Name | Designation | Region |
|---|---|---|
| Mohammad Abdul Mannan | General Manager (Treasury) | National |
| Abu Laich Md Samsujjaman | Regional Manager & General Manager | Dhaka Central |
| AKM Abdur Raqib | Regional Manager & General Manager | Dhaka North |
| Md Rafiqul Islam | Regional Manager & Deputy General Manager | Dhaka South |
During the conference, the managers discussed detailed plans for the future of customer service and technological innovation within the bank. They agreed that integrating modern technology across branches, combined with high-quality customer service, would be the cornerstone of the bank’s long-term success.
This initiative by Pubali Bank is set to provide a fresh direction for innovation and trust in the country’s financial sector, reinforcing its reputation as a reliable and forward-thinking institution.
