The mobile application ‘NexusPay’, developed by Dutch-Bangla Bank, has established a strong position in Bangladesh’s efforts to promote cashless transactions and reduce reliance on physical currency. Without significant publicity, the platform has expanded its reach to nearly ten million users. In addition to customers of Dutch-Bangla Bank and its mobile banking service Rocket, users from other banks are also utilising the application, making NexusPay a widely accessible digital transaction platform.
According to a report by the bank, total transactions conducted through NexusPay reached Tk 237,572 crore in 2025. Both the number of users and the volume of transactions have been increasing steadily. Among the user base, 84 per cent are male and 16 per cent female. The application can be accessed via mobile devices, laptops, or desktop computers, enabling users to carry out transactions at any time.
Managing Director Ehteshamul Haque Khan stated that NexusPay initially launched with limited features, but has gradually incorporated additional functionalities over time. He noted that the platform now facilitates transactions exceeding Tk 20,000 crore per month. He further stated that the long-term objective is to make NexusPay a central hub for all types of financial transactions, allowing customers to complete most banking activities without visiting physical branches.
Growth in User Base
NexusPay was introduced in 2018. Since then, its service scope and user base have expanded progressively. In 2023, the total number of users stood at 6.281 million. By 2025, this figure had risen to 9.043 million, and by March 2026, the number reached 9.45 million.
| Year | Total Users | DBBL Customers | Rocket Users | Other Bank Users |
|---|---|---|---|---|
| 2023 | 6,281,000 | 5,723,000 | 459,000 | 99,000 |
| 2025 | 9,043,000 | 8,084,000 | 817,000 | 141,000 |
| Mar 2026 | 9,450,000 | Not specified | Not specified | Not specified |
Transaction Growth
Transaction volumes have shown significant growth over a short period. In 2023, total transactions amounted to Tk 58,515 crore. This increased to Tk 134,806 crore in 2024 and further to Tk 237,572 crore in 2025. In the first quarter of 2026 alone, transactions totalled Tk 62,711 crore.
| Year | Transactions (Tk crore) |
|---|---|
| 2023 | 58,515 |
| 2024 | 134,806 |
| 2025 | 237,572 |
| Q1 2026 | 62,711 |
The largest share of transactions in 2025 involved transfers between Dutch-Bangla Bank accounts, totalling Tk 145,495 crore. Transfers to other banks amounted to Tk 86,874 crore. The platform has also gained traction for bill payments and retail transactions. In 2025, utility bill payments through NexusPay totalled Tk 4,191 crore, QR code-based purchases amounted to Tk 816 crore, and mobile top-ups reached Tk 191 crore.
Transaction Frequency and Usage
NexusPay has also recorded growth in the number of transactions. In 2023, the platform processed 40 million transactions, which increased to 80 million in 2025. During the first three months of 2026, 22.6 million transactions were completed. The service is supported by approximately 180,000 retail outlets across the country that accept QR code payments.
Registration and Features
To use NexusPay, users must download the application from official app stores and complete registration using a mobile number verified through a one-time password (OTP). After setting a six-digit PIN and providing basic information, users can link their debit card, Rocket account, or Visa/Mastercard.
Once activated, users can check account balances and conduct transactions directly from the dashboard. The application also includes features such as virtual loyalty points cards, which offer discounts and cashback on purchases. Additional services include mobile recharge and utility bill payments.
Dutch-Bangla Bank customers can transfer funds to accounts in other banks through the platform. However, this specific feature is currently limited for users linking cards from other banks, although services such as payments and purchases remain accessible to all users.
Overall, NexusPay has developed into a significant component of Bangladesh’s digital financial ecosystem, supported by consistent growth in both users and transaction volumes.